Frequently Asked Questions |
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Is Port Nelson classed as an essential service?
Yes, under the State of Emergency declared by the government, Port Nelson is classed as an essential service and the port infrastructure is classed as critical infrastructure to continue current and future operations.
As an ‘essential service’, the port is required to continue key aspects of our necessary regional services, while ensuring the safety of our staff and sub-contractors. Where the Government has determined that goods can flow, then our focus is to make that happen safely.
Are COVID-19 working protocols being undertaken?
Yes, all staff working on site are doing so under COVID-19 Work Practice Protocols. These practices provide an enhanced level of protection, above those currently required by Ministry of Health. All corporate staff are working safely from home. The health and safety of our staff is of utmost priority to us.
Click here to view our working protocols.
As a port of first entry, what precautions are being made to ensure the protection of our borders from COVID-19?
There are a number of strict protocols recommended by Maritime New Zealand that are being implemented by our marine and operational teams. To view our policy for vessel arrival please view the Ships Agent information page.
Is the Main Wharf North reconstruction project still continuing during Alert Level 4?
No. The continued construction of Main Wharf North under alert level 4 had initially been deemed as critical infrastructure, this has since changed. The construction work has now ceased until further instruction from the Ministry of Business Innovation & Employment.
I have non-essential items in a container at the port when can I collect them?
No visitors are currently allowed on port. Please contact your freight forwarder once alert level 4 has been downgraded to discuss options to clear and collect your cargo. Where possible containers are being safely unpacked and stored on port to allow containers to be released for essential cargo
Can I still register for a port induction?
All face to face Contractor inductions have ceased until further notice.
• Existing induction renewal dates will be extended for essential workers if required
• Only new workers from essential services will be inducted
• Access for a person who does not have a current PNL induction will be considered on a case by case basis. Contact inductions@portnelson.co.nz if you have any queries.
Is the Calwell Slipway operating?
Under Alert Level 4 only essential service vessels are allowed on slipway. All interactions to comply with physical distancing requirements . Only contractors/users/visitors from essential services (or to maintain essential services) to be allowed entry. Any new vessel from outside NZ to be checked against PNL: policy re ships visits and crew shore leave
Yes, under the State of Emergency declared by the government, Port Nelson is classed as an essential service and the port infrastructure is classed as critical infrastructure to continue current and future operations.
As an ‘essential service’, the port is required to continue key aspects of our necessary regional services, while ensuring the safety of our staff and sub-contractors. Where the Government has determined that goods can flow, then our focus is to make that happen safely.
Are COVID-19 working protocols being undertaken?
Yes, all staff working on site are doing so under COVID-19 Work Practice Protocols. These practices provide an enhanced level of protection, above those currently required by Ministry of Health. All corporate staff are working safely from home. The health and safety of our staff is of utmost priority to us.
Click here to view our working protocols.
As a port of first entry, what precautions are being made to ensure the protection of our borders from COVID-19?
There are a number of strict protocols recommended by Maritime New Zealand that are being implemented by our marine and operational teams. To view our policy for vessel arrival please view the Ships Agent information page.
Is the Main Wharf North reconstruction project still continuing during Alert Level 4?
No. The continued construction of Main Wharf North under alert level 4 had initially been deemed as critical infrastructure, this has since changed. The construction work has now ceased until further instruction from the Ministry of Business Innovation & Employment.
I have non-essential items in a container at the port when can I collect them?
No visitors are currently allowed on port. Please contact your freight forwarder once alert level 4 has been downgraded to discuss options to clear and collect your cargo. Where possible containers are being safely unpacked and stored on port to allow containers to be released for essential cargo
Can I still register for a port induction?
All face to face Contractor inductions have ceased until further notice.
• Existing induction renewal dates will be extended for essential workers if required
• Only new workers from essential services will be inducted
• Access for a person who does not have a current PNL induction will be considered on a case by case basis. Contact inductions@portnelson.co.nz if you have any queries.
Is the Calwell Slipway operating?
Under Alert Level 4 only essential service vessels are allowed on slipway. All interactions to comply with physical distancing requirements . Only contractors/users/visitors from essential services (or to maintain essential services) to be allowed entry. Any new vessel from outside NZ to be checked against PNL: policy re ships visits and crew shore leave
